ASSAF USA

Frequently Asked Questions

Is this the official ASSAF store in the U.S.?

Yes. usa-assaf.com is the official home of ASSAF perfumes in the United States, operated by the brand's exclusive U.S. franchise partner. Every fragrance we sell is 100% authentic.

Who is ASSAF?

ASSAF is a Saudi fragrance house inspired by the Najd Desert, where royal heritage meets oud. Its philosophy is simple: either greatness, or nothing.

How do I find the right scent?

Shop by scent family (Fresh & Citrus, Woody & Intense, Floral & Soft, Warm & Amber) or by mood on our homepage. Not sure yet? Start with one of our discovery sets.

Where do you ship, and how much does it cost?

We ship within the United States (excluding Hawaii and Puerto Rico). Perfumes ship by ground service.

How do I track my order?

Once your order ships, you'll receive a confirmation email with tracking details.

Can I cancel or change my order?

Email us as soon as possible. If your order hasn't been processed yet, we'll cancel it and issue a full refund.

Can I return a perfume?

For hygiene reasons, we don't accept returns or exchanges for change of mind. If your order arrived damaged, defective, or incorrect, email us within 30 days of delivery with your order number and photos, and we'll make it right at no cost to you.

What payment methods do you accept?

Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay, all through a secure checkout.

How can I contact you?

Email info@usaasf.com or visit our Contact Us page. You can also find us on Instagram and TikTok at @assaf.usa.official.

Either greatness, or nothing.